Tracking & Managing Your Volunteer Hours

If your VolunteerMatch site has Hours Tracking enabled, you can do the following:

Track hours for activities you found through the site
Track hours for activities you didn't find through the site
Track recurring hours (i.e weekly, monthly, etc.)
Delete/remove hours for activities that you did not participate in
Video Tutorial

Track hours for activities you found through the site

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To track volunteer hours for a project you signed up for through your VolunteerMatch site, follow the steps below:

1. Log into your account.

2. From the homepage, click the Your Activities tab. (This may be titled something else depending on your site settings)

3. In the Your Volunteering section, you’ll see a list of activities you've signed up for through the site, along with any previously self-entered activities.

4. Click the Clock Icon next to your activity. 

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5. In the modal window, enter the Date Volunteered and Hours.

6. Answer any additional questions, and click Save.

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7. You'll be brought back to the Your Activities tab where you'll see a Confirmation Message.

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Track hours for activities you didn't find through the site

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To track hours for projects you didn't find through the VolunteerMatch site, follow the steps below:

1. Log into your account.

2. From the homepage, click the Your Activities tab.  

3. In the Your Volunteering section, click the ADD NEW ACTIVITY button.

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4. Search for the organization you volunteered with by filling out the fields below.  This will search the VolunteerMatch network of 100,000+ nonprofits and the Guidestar Database.  (To search for a company-exclusive project, click the 2nd tab, indicated by the blue box in the screenshot.)

  • Organization Name:  Enter the name of the organization you volunteered with.
  • This is a school:  If you are searching for a school, check this box to search the Great Schools database.
  • City / State / Country

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5. On the search results page, click the Organization Name to read more about the organization.  

6. When you find your organization, click TRACK HOURS.

7. If you don't find your organization, click the 'Click here' link at the bottom of the page to manually enter information about your organization.

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8.  Enter information about your volunteer activity (i.e. Name, Date & any Additional Questions)

9.  Click Save.

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Track recurring hours (i.e weekly, monthly, etc.)

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To schedule automatic recurring hours entries for an opportunity you do on a regular basis, follow the steps below:

1. Log into your account.

2. From the homepage, click the Your Activities tab.  

3. In the Your Volunteering section, you’ll see a list of activities you've signed up for through the site, along with any self-entered activities.

4. Click the Circular Arrow / Plus-Sign icon next to your activity.

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5. Enter the number of hours you want to track for each entry

6. In the Recurrence Pattern section, select DailyWeekly or Monthly to describe how often you do the activity.  Depending on which you select, additional fields will appear so you can choose the days of the week or, if applicable, weeks of the month, you volunteer.

7. Select a Start Date 

8. Enter an End After date, or the Number of Occurrences after which to stop the hours tracking.

9. Click ContinueAnswer Questions

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10. Confirm the # of hours to be tracked in your account.  If correct, click Continue.

11. Answer any additional questions and click Save.

12. Back on the Your Activities tab, you'll see a confirmation message.

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Note: Once a Recurring Hours period has started, you can no longer edit the start date.  Back to top 

Delete/remove hours for activities that you did not participate in

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If you need to delete hours from your account, follow the steps below:

1. Log into your account.

2. From the homepage, click the Your Activities tab.  

3. In the Your Volunteering section, you’ll see a list of your activities and hours. Click the Pencil icon to the right of the entry you need to delete (for activities with multiple dates, first click the "+" sign next to the total number of hours, then you will see a breakdown of the dates). 

4. In the window that pops up, click the Delete Hours button.  You'll need to do this for each date that you want to delete hours for.

 

You can also go to Account > Hours Tracking History to see a full page breakdown of your tracked hours, and delete entries as needed.

Video Tutorial

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Click here to watch a short video on how to sign up for projects and track hours.

 

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